All cancellations made at least 7 days prior to your day of arrival, will only be charged 3.5% of the total amount of your reservation, which is the bank/credit card commission charged by the bank to the Hotel. (Note: The day of arrival is not taken as part of the 7 days prior)

The cancellation must be in writing sent to

If you do not cancel before the 7 days prior to your day of arrival, you will be charged and not refunded the equivalent to one night.

At the time of booking, you’ve given your consent for the Hotel to charge you credit or debit card regarding payment of reservations, and expressly confirm to know and accept these Terms and Conditions.